Privacy Policy
This policy explains what personal data Projiverse collects, why we collect it, and how you can control it.
Last updated: September 1, 2026
1. Who we are
Projiverse ("Projiverse", "we", "us") operates an academic project platform for B.Tech, M.Tech, MCA, BCA, BSc and school students in India, providing project source code, documentation, AI-assisted guidance, mentor support and completion certificates.
2. Information we collect
- Account information: name, email address, phone number, and college/institution details you provide at signup or via Google Sign-In.
- Payment information: order and transaction records (amount, plan, status). Card, UPI and net-banking details are collected and processed directly by our payment gateway, Razorpay — we never see or store your full card or bank credentials.
- Usage data: project purchases, workspace activity (e.g. AI chat usage, document downloads, mentor call bookings), and basic device/browser information collected automatically.
- Support communications: messages you send us via email, the in-app support form, or mentor calls.
3. How we use your information
- To create and manage your account and deliver purchased project content.
- To process payments and prevent fraud.
- To provide AI mentor responses, generate documents, and schedule human mentor calls.
- To send transactional emails (order confirmations, receipts, password resets, certificate issuance).
- To improve the platform and respond to support requests.
- With your consent, to send newsletter updates about new projects, guides and platform news — you can unsubscribe at any time.
4. Third-party services we use
- Razorpay — payment processing and checkout.
- Google — optional Sign-In with Google and, where applicable, calendar invites for mentor calls.
- Cloud storage providers — hosting of project files, documents and generated certificates.
- Email delivery providers — sending transactional and (where subscribed) newsletter emails.
Each of these providers processes data only as necessary to provide their service to us and is bound by its own privacy terms.
5. Data retention
We retain account and order data for as long as your account is active and as required to meet legal, accounting and tax obligations. You may request deletion of your account and associated personal data at any time, subject to records we are legally required to keep (e.g. payment/invoice history).
6. Your rights
- Access, correct, or request a copy of the personal data we hold about you.
- Request deletion of your account and personal data.
- Opt out of newsletter/marketing emails at any time via the unsubscribe link or by contacting us.
7. Security
We use industry-standard measures — including encrypted connections (HTTPS), hashed passwords, and access-controlled infrastructure — to protect your data. No method of transmission or storage is 100% secure, and we continually work to improve our safeguards.
8. Children's privacy
Projiverse serves school students in addition to college students. Where a user is a minor, we expect parental or institutional consent for account creation and payments, consistent with applicable law.
9. Changes to this policy
We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
10. Contact us
For any privacy-related questions or requests, email us at support@projiverse.com.
