Refund Policy

Projiverse plans unlock digital content — source code, documentation, AI workspace access, and (on eligible plans) mentor support and certificates — immediately upon successful payment. Because this content can be accessed and downloaded right away, purchases are generally non-refundable once the project content has been accessed.

• You were charged more than once for the same order (duplicate payment).
• Payment was deducted but the order/plan was never activated due to a technical failure on our end.
• The project materially differs from what was described on its listing at the time of purchase.
• You request cancellation within 7 days of purchase and have not yet downloaded the source code or accessed the project workspace.

Refund requests outside these cases are reviewed individually and are granted at Projiverse's discretion.

Email support@projiverse.com with your order number/receipt and the reason for your request. We aim to respond within 2–4 business hours.

Approved refunds are issued to your original payment method via Razorpay. Depending on your bank/UPI provider, this typically takes 5–7 business days to reflect after approval.

If you upgrade a plan or purchase an add-on (e.g. an additional mentor call), the same principles above apply to the incremental amount paid.

For any billing or refund question, reach out at support@projiverse.com.